My Switchd Account
Accessing and using the dashboard, account questions.
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What is my Switchd account for?
Once you sign up to Switchd you will get a Switchd account. This account has many features, and i...
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Getting to know your Switchd Dashboard
Welcome! Switchd is all about making the energy switching process as hassle-free as possibl...
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Making sure we get the right switches for you
So we know that auto-switching is convenient and ultimately the best way to make sure you're alwa...
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How can I make a formal complaint with Switchd?
We are continuously working to ensure all of our customers have an effortless switching journey. ...
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Can we sign up with a joint account?
Energy suppliers at the moment don't accept accounts in more than one name. It is possible to hav...
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Why do you switch automatically? Can I review the deal first?
Automated energy switching can be a confusing term. All it means is that you don't have to keep o...
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What meters can we switch?
We support the below meter types and can switch around 97% of households in the UK! Standard Th...
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Can I sign up more than one property with Switchd?
Yes! By signing up with the same email address you'll be able to view all your properties from yo...
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I'm really happy with my supplier and don't want to switch, is Switchd still for me?
Absolutely! After the switch to a better deal, you may find that you really like one of the new s...
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What is my Switchd email address for?
When you sign up for our service, we will create a special Switchd email address for you. In this...
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Understanding your Switchd settings
With automated switching, you shouldn't feel like you're losing control. By tailoring your Swit...
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What is the Switchd direct debit for?
This article includes: What is the Switchd Direct Debit for? You haven't switched me yet- why h...
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Leaving Switchd?
Whilst it is always sad to see our customers go, we understand that sometimes circumstances chang...
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