Switchd Support
Switchd help
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Categories
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Billing
Direct debits, outstanding balances and talking to suppliers
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Meter Readings
How to take & submit meter readings and other meter related topics
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My Energy Supplier Account
How to access your energy supplier accounts and contacting your supplier
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My Switchd Account
Accessing and using the dashboard, account questions.
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The Switch Process & Troubleshooting
How to handle objection/rejection issues with a switch and what to do if a switch doesn't proceed as planned
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General Questions
Read answers to our most frequently asked questions, demystify industry terminology and browse more general help topics
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Can’t find an answer to your question?
Email us at team@switchd.co.uk
Standard or premium customer? Find our phone number in the contact section of your dashboard.