Switchd Support

Direct debits, outstanding balances and talking to suppliers

How to take & submit meter readings and other meter related topics

How to access your energy supplier accounts and contacting your supplier

Accessing and using the dashboard, account questions.

How to handle objection/rejection issues with a switch and what to do if a switch doesn't proceed as planned

Read answers to our most frequently asked questions, demystify industry terminology and browse more general help topics

What to do if you have a complaint with a supplier or with Switchd

Creating your account, updating your settings and what to expect from your Switchd service

Switchd help