How to take & submit meter readings and other meter related topics
What do I do if I can’t take a meter reading?
If you can’t take a meter reading, and your supplier needs to generate a bill, estimated readings... (Read more)
Why are meter readings important, and how often should they be submitted?
Meter readings are the only way for suppliers to make sure you’re accurately billed. When you sen... (Read more)
What are meter readings and where do I find them?
What are meter readings? Most of the time, when you get billed for something, the company billin... (Read more)
What if my meter is broken?
You might see something that tells you that your meter is faulty: Your bills and usage have incr... (Read more)
What if there’s a problem with my meter reading?
If there’s a problem with your meter reading, our systems will alert you with a pop-up box. This ... (Read more)
What if I have a smart meter?
Currently, smart meters aren’t normally compatible between suppliers. It’s most likely that if yo... (Read more)