General Questions

Frequently asked questions, terminology and more general help topics

Why do I have a Switchd email address?

What is a forwarding email address? Essentially everything sent to this email address will automa... (Read more)
MPAN and MPRN: What you need to know and how to find it

MPAN is the short-hand way of referring to the Meter Point Administration Number which is the reg... (Read more)