If you've moved home, it's possible you con't yet have a bill and won't know your supply numbers. If we're asking for these numbers from you it means we can't move forward with switching you yet.
Rather than waiting for a bill to arrive to find those numbers out, you can call your supplier to get the numbers.
If for example, you've just moved house you might not even know who the supplier of the property is but there are a couple of options:
- ask your landlord or letting agent;
- check out your distribution network operator (DNO) by giving them a call or looking online.
Who is my gas supplier? Try calling the Meter Point Administration service on 0870 608 1524 or you can use this online tool: https://www.findmysupplier.energy/webapp/index.html to find your Meter Point Administration Number (MPRN) and gas supplier.
Who is my electricity supplier? There are different phone numbers depending on which region of the UK you live in:
|
North of Scotland: |
South Wales & South West England: |
| Central & Southern Scotland: SP Energy Networks 0330 1010 300 |
London, South East England & Eastern England: UK Power Networks 0800 029 4285 |
|
North East England & Yorkshire: |
Central Southern England: |
|
North West England: |
Northern Ireland: |
| Merseyside, Cheshire, North Wales & North Shropshire: SP Energy Networks 0330 1010 300 |
Republic of Ireland: |
| East Midlands & West Midlands: Western Power Distribution 0800 096 3080 |
Don't forget to register yourself with the supplier when you move into a new property! Read more on moving home https://support.switchd.co.uk/hc/en-gb/articles/360008991978
