If something happens with your switch, just drop us a line and we'll look into it for you. Just send us an email to team@switchd.co.uk - we'll be able to help.
If something happens with your billing you need to contact your current supplier - these are more sensitive requests. The supplier contact details should be in the emails we’ve sent you during the switch or in the emails they’ve sent you themselves. You can find your current supplier and tariff details in your Switchd Dashboard, along with a contact form that will allow you to send emails directly to them.
The Switch Process & Troubleshooting
How to handle objection/rejection issues with a switch and what to do if a switch doesn't proceed as planned